Shipping Policy

Thank you for shopping at us web! We strive to ensure your home decor items arrive safely and on time. Please review our shipping policy below.

1. Processing Time

• Orders are processed within 1-3 business days (excluding weekends and holidays).

• Custom or handmade items may require additional processing time, which will be communicated via email.

2. Shipping Methods & Delivery Time

• We partner with trusted global carriers (e.g., DHL, FedEx, EMS) for reliable delivery.

• Estimated delivery time: 7-10 business days after dispatch (varies by destination).

• Delays may occur due to customs, weather, or carrier delays (see Section 4).

3. Shipping Costs

• Calculated at checkout based on product weight, dimensions, and destination.

• Free shipping promotions (if applicable) will be automatically applied.

4. International Shipping & Customs

• Customers are responsible for customs duties, taxes, or import fees (if applicable).

• Provide accurate shipping details to avoid delays. us web is not liable for incorrect addresses or unclaimed packages.

5. Order Tracking

• A tracking number will be emailed once your order ships.

• Use this to monitor your package via the carrier’s website.

6. Damaged or Lost Packages

• Damaged items? Contact us within 48 hours at  with photos of the product and packaging.

• Lost in transit? We’ll assist with carrier investigations after 10 business days from the estimated delivery date.

7. Returns & Refunds

• See our Refund Policy for details. Return shipping costs are the customer’s responsibility unless the error is ours.